Pav10 Scanner has cooling issue

Incident Report for CAMRIS

Postmortem

This may become a recurrent issue any time the PAV10 system is placed into city bypass.

When primary side is changed over to city water the strainer on the secondary side in SEP cabinet becomes clogged

Should probably discuss a way to catch sediment before strainer by placing an additional filter on our side or Siemens

Posted Feb 22, 2024 - 11:28 EST

Resolved

This incident has been resolved.

Posted Feb 22, 2024 - 09:35 EST

Update

Ref number for service is 400-714717

Posted Feb 22, 2024 - 08:57 EST

Update

We are continuing to work on a fix for this issue.

Posted Feb 22, 2024 - 08:29 EST

Identified

We have identified the cause of the issue. A clogged strainer due to work on Primary chilled water.

[Siemens will be on site at 930

Posted Feb 22, 2024 - 08:29 EST

This incident affected: PAV10 (MRI Scanner).