Investigating - We have identified that SC3T is suffering intermittent network failures. This is leading Flywheel reaping to fail. We are working with IT to investigate the cause of this.
Jun 01, 2026 - 13:37 EDT
Update - Facilities continues to work on repairs for exam rooms and bathrooms. Currently they are both inaccessible for research groups using the scanners in Stellar Chance. We will provide an update on when they are expected to be back online once we have that information from the building manager, but we expect it will be several days from now.
May 20, 2026 - 11:27 EDT
Identified - There was a water leak overnight in the Stellar Chance basement that has affected the exam rooms and bathrooms. We do not have an estimate of when these areas will be accessible.
May 19, 2026 - 06:09 EDT
Update - We are planning to return the screen to SC7T when we updated the stimulus system at SC3T. At this point we expect this to occur in late spring or early summer. We will share an exact timeline once this is finalized.
Jan 22, 2026 - 06:01 EST
Identified - We are awaiting a replacement monitor for SC3T, and in the interim the monitor from SC7T has been moved to SC3T. We expect a replacement monitor will be available this summer, and will provide a more specific update once we have additional information from the manufacturer.
Apr 24, 2025 - 14:40 EDT
Investigating - We are currently investigating this issue.
Apr 24, 2025 - 14:39 EDT
This is the status page for CAMRIS-maintained MRI scanners and ancillary equipment.
To report issues, please post in the #technical-issues channel of the UPenn MRI Slack (http://upennmri.slack.com). Reports will be triaged, and this page updated as necessary.
Stellar Chance 3T
Operational
90 days ago
99.17
% uptime
Today
MRI Scanner
Operational
90 days ago
93.6
% uptime
Today
Visual Stimulus Presentation
Operational
90 days ago
100.0
% uptime
Today
Audio Stimulus Presentation
Operational
90 days ago
100.0
% uptime
Today
Response Device System
Operational
90 days ago
100.0
% uptime
Today
32-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
64-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
20-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
15-Channel Knee Coil
Operational
90 days ago
100.0
% uptime
Today
Physiological Monitoring
Operational
90 days ago
100.0
% uptime
Today
Eye Tracker
Operational
90 days ago
100.0
% uptime
Today
Rico - Linux Host
Operational
90 days ago
100.0
% uptime
Today
In-bore Camera
Operational
90 days ago
100.0
% uptime
Today
FIRMM System
Operational
90 days ago
100.0
% uptime
Today
Optical trigger
Operational
90 days ago
100.0
% uptime
Today
RTexport
Operational
90 days ago
98.84
% uptime
Today
Spine Coil
Operational
90 days ago
94.28
% uptime
Today
HUP6
Operational
90 days ago
99.15
% uptime
Today
MRI Scanner
Operational
90 days ago
94.48
% uptime
Today
Visual Stimulus Presentation
Operational
90 days ago
95.39
% uptime
Today
Audio Stimulus Presentation
Operational
90 days ago
100.0
% uptime
Today
Response Device System
Operational
90 days ago
100.0
% uptime
Today
32-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
64-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
Physiological Monitoring
Operational
90 days ago
100.0
% uptime
Today
Eye Tracker
Operational
90 days ago
100.0
% uptime
Today
Napoleon - Linux Host
Operational
90 days ago
100.0
% uptime
Today
Optical trigger
Operational
90 days ago
100.0
% uptime
Today
RTexport
Operational
90 days ago
100.0
% uptime
Today
20-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
Stellar Chance 7T
Major Outage
90 days ago
92.87
% uptime
Today
MRI Scanner
Operational
90 days ago
99.72
% uptime
Today
pTx System
Operational
90 days ago
100.0
% uptime
Today
Visual Presentation System
Major Outage
90 days ago
0.47
% uptime
Today
Audio Stimulus Presentation
Operational
90 days ago
100.0
% uptime
Today
Response Device System
Operational
90 days ago
100.0
% uptime
Today
1Tx32Rx Head Coil
Operational
90 days ago
100.0
% uptime
Today
8Tx32Rx Head Coil
Operational
90 days ago
100.0
% uptime
Today
8-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
28-Channel Knee Coil
Operational
90 days ago
100.0
% uptime
Today
Physiological Monitoring
Operational
90 days ago
100.0
% uptime
Today
Eye Tracker
Operational
90 days ago
100.0
% uptime
Today
Pedro - Linux Host
Operational
90 days ago
100.0
% uptime
Today
In-bore Camera
Operational
90 days ago
100.0
% uptime
Today
RTexport
Operational
90 days ago
100.0
% uptime
Today
PAV10
Operational
90 days ago
100.0
% uptime
Today
MRI Scanner
Operational
90 days ago
100.0
% uptime
Today
64-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
Physiological Monitoring
Operational
90 days ago
100.0
% uptime
Today
Response Device System
Operational
90 days ago
100.0
% uptime
Today
Audio Stimulus Presentation
Operational
90 days ago
100.0
% uptime
Today
32-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
20-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
18-Channel Body Flex Coil
Operational
90 days ago
100.0
% uptime
Today
HUP5
Operational
90 days ago
100.0
% uptime
Today
MRI Scanner
Operational
90 days ago
100.0
% uptime
Today
Physiological Monitoring
Operational
90 days ago
100.0
% uptime
Today
12-ch head matrix coil
Operational
90 days ago
100.0
% uptime
Today
4-ch neck matrix coil
Operational
90 days ago
100.0
% uptime
Today
MRD1
Operational
90 days ago
100.0
% uptime
Today
MRI Scanner
Operational
90 days ago
100.0
% uptime
Today
20-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
64-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
MRD2
Operational
90 days ago
100.0
% uptime
Today
MRI Scanner
Operational
90 days ago
100.0
% uptime
Today
Physiological Monitoring
Operational
90 days ago
100.0
% uptime
Today
MRD3
Operational
90 days ago
100.0
% uptime
Today
MRI Scanner
Operational
90 days ago
100.0
% uptime
Today
PBR Calendar
Operational
90 days ago
100.0
% uptime
Today
Flywheel Reaper
Operational
90 days ago
97.8
% uptime
Today
CAMRIS Service Desk
Operational
90 days ago
100.0
% uptime
Today
Teamviewer Remote Access
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jun 1, 15:45 EDT
Update -
We are continuing to investigate this issue.
Jun 1, 15:45 EDT
Update -
A component of the TX box is creating the issue and needs to be replaced. Rob W can come Monday morning and fix it with the replacement. Scanner down until at least noon on Monday.
May 29, 13:39 EDT
Update -
Siemens is expected onsite shortly. We will provide further updates once we have more information from the Siemens engineer.
May 29, 12:02 EDT
Investigating -
Scanner shut down mid phantom scan. Ticket Number 400113850514
May 29, 09:53 EDT
Resolved -
Intercom unit has been replaced. Scanner is operational again.
May 29, 11:19 EDT
Update -
Siemens is now estimating 11:30am as the time for them to complete repairs.
May 29, 11:04 EDT
Update -
Parts have been delivered, and Siemens still anticipates having the scanner back online by 11am.
May 29, 09:33 EDT
Update -
Siemens has ordered parts overnight and expects to have the scanner back up and running by 11am on Friday. We will provide further updates tomorrow morning when we have more information on how the repair is progressing.
May 28, 18:06 EDT
Update -
Scanner is now down completely. Awaiting Siemens service.
May 28, 16:41 EDT
Identified -
Moving the intercom box causes table stop error. Loose wire suspected. Siemens service call has been made. Ref: 400-113849379
May 28, 15:06 EDT
May 28, 2026
Unresolved incident: Stellar Chance exam rooms and bathrooms flooded.
Resolved -
Air handling for the SC3T console room has been repaired.
May 26, 15:52 EDT
Update -
Facilities has discovered the leak was continuing to damage the ceiling. As a temporary remedy, the air conditioning for the SC3T control room will be turned off through Tuesday. A more permanent repair will be implemented next week. In the interim, the control room will likely be warmer than typical.
May 22, 12:35 EDT
Identified -
A small leak in the SC3T control room ceiling caused water damage and sagging ceiling tiles near the door to the SC7T control room. The leak has been repaired, but the damage to the ceiling still needs to be fixed. Facilities is aware of the issue and it should be repaired by Tuesday.
May 21, 09:19 EDT