Update - Siemens has provided an updated estimate that the 7T will be back online by Saturday Nov 30th. This is based on their current estimates for the arrival of parts and the time required for the service work. We will continue to update this guidance as we have more information.
Nov 15, 2024 - 15:33 EST
Identified - Siemens has updated their timeline for replacing the gradient. Their current optimistic estimate is that the scanner would be back online by Nov 29. However, this may also slip to the week of Dec 2, based on parts availability. The scanner will remain offline until the gradient replacement is complete.
Nov 12, 2024 - 11:28 EST
Update - Siemens has determined a full gradient replacement is necessary. We currently estimate the scanner will be offline through Nov 22. We will provide further updates as we have more information.
Nov 08, 2024 - 17:25 EST
Update - System is still down. Engineers to update after guidance from Siemens headquarters in Germany.
Nov 07, 2024 - 15:47 EST
Update - Siemens engineer found more issues and ordered more parts for delivery tomorrow. System is still down
Nov 06, 2024 - 15:30 EST
Update - Siemen engineer is on site. Will update when machine is fully operational
Nov 06, 2024 - 13:16 EST
Update - Siemens engineer ordered replacement parts which should arrive in the morning. Estimating to have the system up and running by early afternoon
Nov 05, 2024 - 18:11 EST
Update - Siemens engineer to arrive 7pm tonight (11/5/2024)
Nov 05, 2024 - 15:57 EST
Update - SC7T is down. Power supply to the E-shim is dead and needs to be replaced. Waiting for Siemens engineer ETA. REF#400112905803
Nov 05, 2024 - 15:27 EST
Investigating - SC7T scanner is displaying an E shim coil error and frequency adjustment errors. Issue called into Siemens ref#400112905803. Awaiting call back from Siemens tech support. Scanner is still operational
Nov 05, 2024 - 14:59 EST

About This Site

This is the status page for CAMRIS-maintained MRI scanners and ancillary equipment.

To report issues, please post in the #technical-issues channel of the UPenn MRI Slack (http://upennmri.slack.com). Reports will be triaged, and this page updated as necessary.

Stellar Chance 3T Operational
90 days ago
100.0 % uptime
Today
MRI Scanner ? Operational
90 days ago
100.0 % uptime
Today
Visual Stimulus Presentation ? Operational
90 days ago
100.0 % uptime
Today
Audio Stimulus Presentation Operational
90 days ago
100.0 % uptime
Today
Response Device System ? Operational
90 days ago
100.0 % uptime
Today
32-Channel Head Coil Operational
90 days ago
100.0 % uptime
Today
64-Channel Head Coil Operational
90 days ago
100.0 % uptime
Today
20-Channel Head Coil Operational
90 days ago
100.0 % uptime
Today
15-Channel Knee Coil Operational
90 days ago
100.0 % uptime
Today
Physiological Monitoring ? Operational
90 days ago
100.0 % uptime
Today
Eye Tracker Operational
90 days ago
100.0 % uptime
Today
Rico - Linux Host Operational
90 days ago
100.0 % uptime
Today
In-bore Camera Operational
90 days ago
100.0 % uptime
Today
FIRMM System Operational
90 days ago
100.0 % uptime
Today
Optical trigger Operational
90 days ago
100.0 % uptime
Today
RTexport Operational
90 days ago
100.0 % uptime
Today
Spine Coil Operational
90 days ago
100.0 % uptime
Today
HUP6 Operational
90 days ago
100.0 % uptime
Today
MRI Scanner ? Operational
90 days ago
100.0 % uptime
Today
Visual Stimulus Presentation ? Operational
90 days ago
100.0 % uptime
Today
Audio Stimulus Presentation Operational
90 days ago
100.0 % uptime
Today
Response Device System ? Operational
90 days ago
100.0 % uptime
Today
32-Channel Head Coil Operational
90 days ago
100.0 % uptime
Today
64-Channel Head Coil Operational
90 days ago
100.0 % uptime
Today
Physiological Monitoring ? Operational
90 days ago
100.0 % uptime
Today
Eye Tracker Operational
90 days ago
100.0 % uptime
Today
Napoleon - Linux Host Operational
90 days ago
100.0 % uptime
Today
Optical trigger Operational
90 days ago
100.0 % uptime
Today
RTexport Operational
90 days ago
100.0 % uptime
Today
Stellar Chance 7T Major Outage
90 days ago
98.79 % uptime
Today
MRI Scanner ? Major Outage
90 days ago
83.1 % uptime
Today
pTx System ? Operational
90 days ago
100.0 % uptime
Today
Visual Presentation System ? Operational
90 days ago
100.0 % uptime
Today
Audio Stimulus Presentation Operational
90 days ago
100.0 % uptime
Today
Response Device System ? Operational
90 days ago
100.0 % uptime
Today
1Tx32Rx Head Coil Operational
90 days ago
100.0 % uptime
Today
8Tx32Rx Head Coil Operational
90 days ago
100.0 % uptime
Today
8-Channel Head Coil Operational
90 days ago
100.0 % uptime
Today
28-Channel Knee Coil Operational
90 days ago
100.0 % uptime
Today
Physiological Monitoring ? Operational
90 days ago
100.0 % uptime
Today
Eye Tracker Operational
90 days ago
100.0 % uptime
Today
Pedro - Linux Host Operational
90 days ago
100.0 % uptime
Today
In-bore Camera Operational
90 days ago
100.0 % uptime
Today
RTexport Operational
90 days ago
100.0 % uptime
Today
PAV10 Operational
90 days ago
100.0 % uptime
Today
MRI Scanner ? Operational
90 days ago
100.0 % uptime
Today
64-Channel Head Coil Operational
90 days ago
100.0 % uptime
Today
Physiological Monitoring Operational
90 days ago
100.0 % uptime
Today
Response Device System ? Operational
90 days ago
100.0 % uptime
Today
Audio Stimulus Presentation ? Operational
90 days ago
100.0 % uptime
Today
32-Channel Head Coil Operational
90 days ago
100.0 % uptime
Today
20-Channel Head Coil Operational
90 days ago
100.0 % uptime
Today
HUP5 Operational
90 days ago
100.0 % uptime
Today
MRI Scanner ? Operational
90 days ago
100.0 % uptime
Today
MRD1 Operational
90 days ago
100.0 % uptime
Today
MRI Scanner ? Operational
90 days ago
100.0 % uptime
Today
20-Channel Head Coil Operational
90 days ago
100.0 % uptime
Today
64-Channel Head Coil Operational
90 days ago
100.0 % uptime
Today
MRD2 Operational
90 days ago
100.0 % uptime
Today
MRI Scanner ? Operational
90 days ago
100.0 % uptime
Today
Physiological Monitoring Operational
90 days ago
100.0 % uptime
Today
MRD3 Operational
90 days ago
100.0 % uptime
Today
MRI Scanner ? Operational
90 days ago
100.0 % uptime
Today
PBR Calendar Operational
90 days ago
100.0 % uptime
Today
Flywheel Reaper ? Operational
90 days ago
100.0 % uptime
Today
CAMRIS Service Desk ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
SC7T Preventative Maintenance Dec 4, 2024 08:00-14:00 EST
Siemens will be performing scheduled preventative maintenance.
Posted on Jul 17, 2024 - 10:43 EDT
Stellar Chance Air Handler Service Dec 12, 2024 21:00-23:00 EST
University Facilities will be servicing the Stellar Chance building air-handler.
Posted on Nov 19, 2024 - 16:24 EST
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Completed - The scheduled maintenance has been completed.
Nov 15, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 08:00 EST
Scheduled - Siemens will perform preventative maintenance
Feb 27, 12:31 EST
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Completed - The scheduled maintenance has been completed.
Nov 12, 11:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 08:00 EDT
Scheduled - Siemens will be performing scheduled preventative maintenance.
Jul 17, 10:40 EDT
Resolved - This incident has been resolved.
Nov 12, 11:30 EST
Monitoring - Flywheel has restarted the connection at Stellar Chance and it appears to now be automatically transferring scans again.
Oct 5, 11:39 EDT
Investigating - Data is not being automatically transferred to Flywheel from Stellar Chance scanners. It appears that data can be transferred by being “pushed” at the scanner consoles.

We are reaching out to Flywheel and will provide an update when we have more information.

Oct 4, 07:46 EDT
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Nov 7, 2024
Nov 6, 2024
Resolved - The leak is fixed. The tile needs to be cut out for the light fixture still.
Nov 6, 16:15 EST
Investigating - There is a small leak coming from the ceiling in the 3T control room of Stellar Chance. There was a light fixture and saturated ceiling tile hanging when I walked in this morning. That is cleaned up and out of the way. FRES was called for maintenance to come out but did not give an ETA.
Nov 6, 08:39 EST