Identified - Hup 5 compressor needs to be replaced. Engineer will be out 6/17 from 2-5pm. The system is still operational per Siemens. The compressor is in service mode so the errors that are populating on the system are due to no feedback between the system and the compressor. I confirmed with Siemens that everything still looks good on their end. If the cold head turns off again, contact Siemens. Ticket # is still 400-113277400
Jun 12, 2025 - 11:25 EDT
Investigating - There is a RF noise spike in the higher bandwidth range when running CAMRIS QA on the 20-channel head coil. An image artifact was seen on a 3D Flash sequence at higher bandwidths. We are currently investigating.
Apr 07, 2025 - 15:29 EDT
Identified - We are awaiting a replacement monitor for SC3T, and in the interim the monitor from SC7T has been moved to SC3T. We expect a replacement monitor will be available this summer, and will provide a more specific update once we have additional information from the manufacturer.
Apr 24, 2025 - 14:40 EDT
Investigating - We are currently investigating this issue.
Apr 24, 2025 - 14:39 EDT
This is the status page for CAMRIS-maintained MRI scanners and ancillary equipment.
To report issues, please post in the #technical-issues channel of the UPenn MRI Slack (http://upennmri.slack.com). Reports will be triaged, and this page updated as necessary.
Stellar Chance 3T
Operational
90 days ago
99.23
% uptime
Today
MRI Scanner
?
Operational
90 days ago
98.91
% uptime
Today
Visual Stimulus Presentation
?
Operational
90 days ago
88.79
% uptime
Today
Audio Stimulus Presentation
Operational
90 days ago
100.0
% uptime
Today
Response Device System
?
Operational
90 days ago
100.0
% uptime
Today
32-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
64-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
20-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
15-Channel Knee Coil
Operational
90 days ago
100.0
% uptime
Today
Physiological Monitoring
?
Operational
90 days ago
99.99
% uptime
Today
Eye Tracker
Operational
90 days ago
100.0
% uptime
Today
Rico - Linux Host
Operational
90 days ago
100.0
% uptime
Today
In-bore Camera
Operational
90 days ago
100.0
% uptime
Today
FIRMM System
Operational
90 days ago
100.0
% uptime
Today
Optical trigger
Operational
90 days ago
100.0
% uptime
Today
RTexport
Operational
90 days ago
100.0
% uptime
Today
Spine Coil
Operational
90 days ago
100.0
% uptime
Today
HUP6
Operational
90 days ago
99.85
% uptime
Today
MRI Scanner
?
Operational
90 days ago
98.38
% uptime
Today
Visual Stimulus Presentation
?
Operational
90 days ago
100.0
% uptime
Today
Audio Stimulus Presentation
Operational
90 days ago
100.0
% uptime
Today
Response Device System
?
Operational
90 days ago
100.0
% uptime
Today
32-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
64-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
Physiological Monitoring
?
Operational
90 days ago
100.0
% uptime
Today
Eye Tracker
Operational
90 days ago
100.0
% uptime
Today
Napoleon - Linux Host
Operational
90 days ago
100.0
% uptime
Today
Optical trigger
Operational
90 days ago
100.0
% uptime
Today
RTexport
Operational
90 days ago
100.0
% uptime
Today
Stellar Chance 7T
Major Outage
90 days ago
95.25
% uptime
Today
MRI Scanner
?
Operational
90 days ago
93.72
% uptime
Today
pTx System
?
Operational
90 days ago
100.0
% uptime
Today
Visual Presentation System
?
Major Outage
90 days ago
40.18
% uptime
Today
Audio Stimulus Presentation
Operational
90 days ago
100.0
% uptime
Today
Response Device System
?
Operational
90 days ago
100.0
% uptime
Today
1Tx32Rx Head Coil
Operational
90 days ago
100.0
% uptime
Today
8Tx32Rx Head Coil
Operational
90 days ago
100.0
% uptime
Today
8-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
28-Channel Knee Coil
Operational
90 days ago
100.0
% uptime
Today
Physiological Monitoring
?
Operational
90 days ago
100.0
% uptime
Today
Eye Tracker
Operational
90 days ago
100.0
% uptime
Today
Pedro - Linux Host
Operational
90 days ago
100.0
% uptime
Today
In-bore Camera
Operational
90 days ago
100.0
% uptime
Today
RTexport
Operational
90 days ago
99.66
% uptime
Today
PAV10
Operational
90 days ago
98.56
% uptime
Today
MRI Scanner
?
Operational
90 days ago
100.0
% uptime
Today
64-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
Physiological Monitoring
Operational
90 days ago
100.0
% uptime
Today
Response Device System
?
Operational
90 days ago
89.97
% uptime
Today
Audio Stimulus Presentation
?
Operational
90 days ago
100.0
% uptime
Today
32-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
20-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
HUP5
Degraded Performance
90 days ago
90.9
% uptime
Today
MRI Scanner
?
Degraded Performance
90 days ago
99.24
% uptime
Today
Physiological Monitoring
Operational
90 days ago
78.49
% uptime
Today
MRD1
Operational
90 days ago
100.0
% uptime
Today
MRI Scanner
?
Operational
90 days ago
100.0
% uptime
Today
20-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
64-Channel Head Coil
Operational
90 days ago
100.0
% uptime
Today
MRD2
Operational
90 days ago
99.06
% uptime
Today
MRI Scanner
?
Operational
90 days ago
98.12
% uptime
Today
Physiological Monitoring
Operational
90 days ago
100.0
% uptime
Today
MRD3
Operational
90 days ago
100.0
% uptime
Today
MRI Scanner
?
Operational
90 days ago
100.0
% uptime
Today
PBR Calendar
Operational
90 days ago
100.0
% uptime
Today
Flywheel Reaper
?
Operational
90 days ago
89.33
% uptime
Today
CAMRIS Service Desk
?
Operational
90 days ago
100.0
% uptime
Today
Teamviewer Remote Access
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Compressor is turned back on. System is back up and running.
Jun 12, 08:53 EDT
Investigating -
Hup 5 compressor shut off. Tried manually turning back on with Technical Support which was unsuccessful. Engineer to be dispatched. Ticket# 400-113277400
Jun 11, 16:36 EDT
Resolved -
Doors are working appropriately with proper badge access. Issue is now resolved.
Jun 3, 08:50 EDT
Identified -
The card reader for the Stellar Chance scanner control room door is not unlocking. Security is aware of the issue and will have a service technician repair the door on Monday morning. In the interim, security can provide key access to the scanner bays; please check in with the security desk in the Stellar Chance lobby to get access to the MRI suite.
Jun 1, 09:27 EDT
Resolved -
Both 7T and 3T systems are now back up.
Jun 2, 08:44 EDT
Update -
TriState staff performed repairs to the cooling system at Stellar Chance this afternoon. CAMRIS staff will be on-site to check the status of the scanners Monday morning. SC3T and SC7T must remain offline and fully powered off until further notice.
Jun 1, 20:03 EDT
Update -
We are currently investigating a possible failure of the cooling system serving the Stellar Chance MRI scanner bays. TriState has been contacted and we will provide an update when we have more information their timeline for servicing the cooling system. SC3T and SC7T must remain offline and fully powered off until further notice.
Jun 1, 10:19 EDT
Update -
SC3T and SC7T are both offline with cooling errors. Siemens is being contacted. We will provide updates when we have more information.
Jun 1, 09:14 EDT
Investigating -
Remote user reported cooling errors on SC7T causing scanner to stop running. Scanner should be considered offline until further notice. CAMRIS staff will investigate further on Monday morning.
May 31, 17:20 EDT