Update - IT has fixed todays issue and continues to monitor the network.
Aug 29, 2025 - 14:23 EDT
Aug 29, 2025 - 14:23 EDT
Update - We are continuing to monitor for any further issues.
Aug 29, 2025 - 14:21 EDT
Aug 29, 2025 - 14:21 EDT
Update - No Network Connection on HUP 6 again today. Manually typing in patient info because the worklist won't connect with PennChart. IT ticket has been open for two weeks as this is an ongoing issue. Ticket Number IR9887454. Comment added this morning for IT.
Aug 29, 2025 - 09:28 EDT
Aug 29, 2025 - 09:28 EDT
Update - We are continuing to monitor for any further issues.
Aug 29, 2025 - 09:26 EDT
Aug 29, 2025 - 09:26 EDT
Monitoring - We have changed ports for the network cable which has changed the speed of the network from 100Mbs to 1Gb. This seems to have fixed the network speed for sending images to Sectra and Flywheel. As of right now, we have caught up on sending all images to flywheel and sectra. Please make sure all of your images are being seen in flywheel within the last two weeks. We will still be monitoring this situation for the next couple of days to make sure this new port is reliable.
Aug 28, 2025 - 09:44 EDT
Aug 28, 2025 - 09:44 EDT
Update - The connectivity issues to Sectra and Flywheel are still on going. We are slowly sending back dated studies to flywheel. As of right now, everything up to 8/19 should have made it to flywheel. If you do not see your studies, please reach out.
Aug 27, 2025 - 08:58 EDT
Aug 27, 2025 - 08:58 EDT
Update - Due to the ongoing connectivity issues on HUP6, we recommend that study teams collect image data directly onto a hard drive or flash drive at the scanner. Please utilize the ticket system: https://camris.atlassian.net/servicedesk/customer/portals to schedule technologist assistance or call HUP6 215-662-3057.
Please note, most scan acquired from Monday, 9/18 to present have not successfully transferred to Flywheel.
UPHS IT and Siemens are actively working together to resolve the issue. CAMRIS will continue to provide updates as progress is made. Please check Statuspage and Slack to stay up to date!
Aug 25, 2025 - 15:01 EDT
Please note, most scan acquired from Monday, 9/18 to present have not successfully transferred to Flywheel.
UPHS IT and Siemens are actively working together to resolve the issue. CAMRIS will continue to provide updates as progress is made. Please check Statuspage and Slack to stay up to date!
Aug 25, 2025 - 15:01 EDT
Investigating - Per IT recommendation, NIC replacement requested through Siemens. Ticket number 400113400035.
Aug 25, 2025 - 10:48 EDT
Aug 25, 2025 - 10:48 EDT
Investigating - There is a RF noise spike in the higher bandwidth range when running CAMRIS QA on the 20-channel head coil. An image artifact was seen on a 3D Flash sequence at higher bandwidths. We are currently investigating.
Apr 07, 2025 - 15:29 EDT
Apr 07, 2025 - 15:29 EDT
Identified - We are awaiting a replacement monitor for SC3T, and in the interim the monitor from SC7T has been moved to SC3T. We expect a replacement monitor will be available this summer, and will provide a more specific update once we have additional information from the manufacturer.
Apr 24, 2025 - 14:40 EDT
Apr 24, 2025 - 14:40 EDT
Investigating - We are currently investigating this issue.
Apr 24, 2025 - 14:39 EDT
Apr 24, 2025 - 14:39 EDT
About This Site
This is the status page for CAMRIS-maintained MRI scanners and ancillary equipment.
To report issues, please post in the #technical-issues channel of the UPenn MRI Slack (http://upennmri.slack.com). Reports will be triaged, and this page updated as necessary.
Stellar Chance 3T
Operational
MRI Scanner
?
Operational
Visual Stimulus Presentation
?
Operational
Audio Stimulus Presentation
Operational
Response Device System
?
Operational
32-Channel Head Coil
Operational
64-Channel Head Coil
Operational
20-Channel Head Coil
Operational
15-Channel Knee Coil
Operational
Physiological Monitoring
?
Operational
Eye Tracker
Operational
Rico - Linux Host
Operational
In-bore Camera
Operational
FIRMM System
Operational
Optical trigger
Operational
RTexport
Operational
Spine Coil
Operational
HUP6
Operational
MRI Scanner
?
Operational
Visual Stimulus Presentation
?
Operational
Audio Stimulus Presentation
Operational
Response Device System
?
Operational
32-Channel Head Coil
Operational
64-Channel Head Coil
Operational
Physiological Monitoring
?
Operational
Eye Tracker
Operational
Napoleon - Linux Host
Operational
Optical trigger
Operational
RTexport
Operational
Stellar Chance 7T
Major Outage
MRI Scanner
?
Operational
pTx System
?
Operational
Visual Presentation System
?
Major Outage
Audio Stimulus Presentation
Operational
Response Device System
?
Operational
1Tx32Rx Head Coil
Operational
8Tx32Rx Head Coil
Operational
8-Channel Head Coil
Operational
28-Channel Knee Coil
Operational
Physiological Monitoring
?
Operational
Eye Tracker
Operational
Pedro - Linux Host
Operational
In-bore Camera
Operational
RTexport
Operational
PAV10
Operational
MRI Scanner
?
Operational
64-Channel Head Coil
Operational
Physiological Monitoring
Operational
Response Device System
?
Operational
Audio Stimulus Presentation
?
Operational
32-Channel Head Coil
Operational
20-Channel Head Coil
Operational
HUP5
Operational
MRI Scanner
?
Operational
Physiological Monitoring
Operational
MRD1
Operational
MRI Scanner
?
Operational
20-Channel Head Coil
Operational
64-Channel Head Coil
Operational
MRD2
Operational
MRI Scanner
?
Operational
Physiological Monitoring
Operational
MRD3
Operational
MRI Scanner
?
Operational
PBR Calendar
Operational
Flywheel Reaper
?
Operational
CAMRIS Service Desk
?
Operational
Teamviewer Remote Access
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.